Privacy Policy
Who We Are
Our website address is: https://theoldmoathouse.com
The Old Moathouse respects your privacy and is committed to protecting your personal data. This privacy policy sets out how we collect, use and protect your personal data and tells you about your privacy rights and how the law protects you.
If you have any questions about this privacy policy or our privacy practices, please contact us via info@theoldmoathouse.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We keep this policy under regular review and we may change this policy from time to time by updating this page. This policy was last updated on 17th December 2024.
How Your Personal Data is Collected
You may provide us with your Identity Data or Contact Data by corresponding with us by phone, and email or otherwise. This includes personal data you provide when you complete the contact form on our website, give us feedback or contact us.
Your Right to Opt Out
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at info@theoldmoathouse.com
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal data we collect.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for 30 days.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Your legal rights to your data
Under the General Data Protection Regulations (GDPR), you have a number of rights that you can exercise in certain circumstances. Where those circumstances are established, you may have the right to:
- Ask for access to your personal information and other supplementary information;
- Ask for correction of mistakes in your data or to supplement information we hold on you;
- Ask for your personal information to be erased;
- Receive a copy of the personal information you have provided or have this information sent to a third party;
- Object at any time to processing of your personal information for direct marketing;
- Object to the continued processing of your personal information;
- Restrict our processing of your personal information.
If you want to exercise any of these rights, or for any further enquiries, please contact info@theoldmoathouse.com. If you want more information about your rights under GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.